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Frequently Asked Questions

Learn More About Our Galveston Island Hotel

Read our frequently asked questions below for more information about our Galveston Island hotel. If you have additional questions, please contact us for more information.

How do I reserve a room?

Please click here to visit our online booking system or call 1-888-388-8484 to reserve your room. When you book online with our site or by calling, you get the best rate, guaranteed.

What time is check-in and checkout? 

Check-in is at 4 p.m.Checkout is 12 noon.

What is the hotel's address?

7 Hope Blvd, Galveston, TX 77554

How can I contact the hotel?

Please call 1 (888) 388-8484 or (409) 741-8484.

Do you offer any specials or packages?

Yes, view our specials and packages here.

What types of accommodations are available?

Our accommodations include king sized and two queen sized guestrooms, junior suites, and suites. ADA rooms are available.

How can I reserve the conference center or event space?

Please contact our sales team or call (409) 683-4410.

If you have any more questions about our Galveston hotel, please contact us. We will pleased to meet your individual needs during your stay.

Are pets allowed?

Sorry, Moody Gardens Hotel does not accommodate pets. Service animals are welcome; please contact us prior to your arrival if your service animal will be joining you. 

Is smoking permitted?

For the comfort and safety of all of our guests, all of our accommodations are smoke-free, with no smoking permitted except for designated outdoor smoking areas. Our smoking fee is $300.00.